Where are the knives sourced?
Our knives are sourced in China. We use only 100% authenthic Damascus Steel for our blades and use high quality materials for our handles.
When will I pay for my order?
We will only charge your card when the order has been shipped. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
How much is shipping?
We offer free shipping on orders over $70.00. Orders that are less than $70.00, are subject to a flat fee of $15.00 USD.
How long does it take for my order to arrive?
We ship your order within 2-5 days after the original date of purchase. Please be aware that due to the pandemic, shipping times have been significantly impacted. We estimate your order may arrive 12-28 days, depending on your location. We are working to cut down the shipping times during this time. We do appreciate your patience.
Standard Shipping Times:
US and Canada: 12 - 28 days
United Kingdom: 9 - 21 days
Australia: 8 - 21 days
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
I would like to cancel my order, what are the next steps?
We accept 12 hours notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Please contact us as soon as possible. We're available 24/7 at firstname.lastname@example.org
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed. We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.